POLICIES & IMPORTANT WARRANTY INFORMATION EFFECTIVE OCT. 2000
SUBJECT TO CHANGE WITHOUT NOTICE
Metric Motors, Inc. warrants to the original purchaser that each Mercedes engine sold by Metric, under normal use and with periodical maintenance as set forth by the original manufacturer and as listed below shall be free from any defects in materials and workmanship, subject to the following terms and conditions.
Commencing on date of delivery:
12 MONTHS OR 12K MILES (whichever occurs first)
PRE 1974: 18 MONTHS OR 18K MILES
1974 AND NEWER: TWO YEARS OR 24K MILES (whichever occurs first)
ALL SPRINTERS -or- COMMERCIAL USE: TWO YEARS OR 24K MILES (whichever occurs first)
Under the terms of this warranty, it is our option to repair or replace the engine without charge to the original owner. All warranty repairs must be preauthorized by Metric Motors. Labor claims on authorized repairs will be paid at 80% of the Mercedes-Benz or Mitchel Repair Time Guide at an hourly rate not to exceed $95/hour to a maximum of $1,800. It is the sole responsibility of the installer to order the proper engine for a specific car and to verify proper application before installing said engine.
The liability of Metric under this warranty is limited solely to the repair or replacement of defective parts or workmanship. Metric shall not be liable for any incidental, special, consequential, or exemplary damages, rental cars, or for any service not expressly provided for herein, relating to or arising from the Metric Engine.
This warranty applies only to the parts supplied, engine assembly, or shortblock and internal components of the engine.
This warranty shall not apply to or include any of the following:
1.Water Pump (one year warranty).
2. Injection Pump and Nozzles (2 years or 24,000 miles) (Contamination excluded).
A. Damage as result of overheating, lack of lubrication, engine management, faulty carburetion or fuel injection problems (unless installed by us) will definitely VOID warranty. Damage resulting from internal corrosion/contamination from cooling system will definitely VOID warranty.
B. Repair or replacement required as a result of any accident or misuse.
C. Any engine used for competition, racing, or related purposes. Engines used for commercial purposes (such as Sprinter) have limited warranty of Three years or 36,000 miles.
D. Any faulty accessory or service item, including all components of the cooling, fuel, electrical and engine controls system and all points, plugs, oil filter, belts & hoses.
E. Any Metric Engine which has been repaired or remodeled by any person other than an authorized repair facility, or to which any device or accessory not conforming to original manufacturer’s specifications has been installed.
F. Any engine on which the periodic maintenance services required by the original manufacturer have not been performed, including, after engine reaches operating temperature, re-torquing of head bolts as required and readjusting valve clearance.
In addition, oil and oil filter must be changed within the first 600 miles and within every 3,000 miles thereafter.
This warranty is given in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose on the part of Metric or the dealer installing the engine. No dealer, nor any agent or employee, thereof, is authorized to extend or enlarge this warranty.
All warranty claims must be accompanied by Engine Block & Serial #, Installers Original invoice & Warranty Repair Invoice. If any new parts installed, we must receive old parts.
Cores are a valuable component in the running of our business. Obviously, we are unable to have engines available on an exchange basis without them. Consequently, unless prior arrangements have been made, we must insist on collecting a core deposit. We highly recommend that the installing garage collect a core deposit from the car owner. (at least a check to hold and then void upon Metric’s acceptance of the core). The fact that a car came in running does not constitute a re-buildable core. The block may already be at the last repair stare or the head at minimum thickness, etc. Metric reserves the right to determine core viability. Any core determined to be not repairable may be returned to the customer – if they so request – within 14 days of defective core notification. We charge only for those non-repairable important core items as laid out on price list or at time of order. Core items that are repairable, yet require excessive and out of the ordinary repairs (ie: numerous sleeves, special crack repairs, major combustion chamber rebuild, etc.) subject to a 50% core item value charge. Although core charges may apply only for block or head, etc. we must still receive all components relating to those that were supplied. It is the installers responsibility to remove any hardware not included in exchange engine and drain the engine core of oil and water.
TO RECEIVE FULL CREDIT, CORES MUST BE RETURNED WITHIN 60 DAYS.
We deliver engines within Los Angeles, Orange, and Ventura counties for no charge. Any engines that require shipment are done so at customer’s expense, including return of core. Freight charges are guaranteed when prepaid at time of order. Prices available upon request. Example of ROUND-TRIP rates … California $500.00, Oregon or Texas $700.00, New York or Florida $900.00.